The user management functionality available through the My Team menu is accessible to users with the Manager profile.
As a manager, you can manage access permissions—including assets, tenants, and ticket types—both when creating and editing users. To do this, access the My Team menu.
Accessing My Team
On this page, you will see all registered users. Each user can be expanded to view or edit their settings.
Available Actions
When expanding a user, you will find the following options:
Edit: Adjust settings and permissions.
Deactivate: Remove the user’s access to the platform.
Reset 2FA (available in the three-dot menu): Allows reconfiguring the user’s two-factor authentication.
Permissions That Can Be Edited
When clicking Edit, you can modify:
Profile: Defines the user’s access level. Refer to the User Profiles article to understand each profile and its permissions.
Asset access: Determines which brands the user can access, including permissions to workspaces.
Tenant access (for partners): Indicates which tenants the user can view or manage.
Ticket type access: Defines the contracted scopes the user will be able to access.
Authentication: Allows checking whether the user has activated 2FA (mandatory requirement).
BIN access: Enables or disables BIN visualization.
Access to Threat Hunting: Grants or restricts access to the Threat Hunting dashboard.
Access to Threat & Exposure Intelligence (CTI): Enables or disables the CTI dashboard.
Access to Data Leak detections: Allows defining whether the user will see detections related to employee credentials, customer credentials, or both.
BIN notifications (for partners): Allows enabling credit card BIN notifications for additional users.
Notes for SSO Users
Users who access the platform via SSO can also perform all actions described above.
Managers using SSO can only view other SSO users.
To view non-SSO users, a non-SSO Manager is required.
How to Create a New User
Access My Team.
Click the + button to add a new user.
Enter the name (must include at least two names, usually first and last), email (used as the login), and language.
Select the user profile.
Click Add.
The user has been successfully created!
You can finish by adjusting the required permissions and clicking Save.
Multitenant Environment Usage
For customers using a Multitenant setup:
User creation must always be done in the primary tenant.
Users created in secondary tenants will not be able to access additional views.
To configure your company’s Multitenant environment, contact your CSM.
If you have any questions, feel free to reach out at [email protected] 😊