What is the option of Infiltrated Accounts?
Infiltrated Accounts are a piece of information that can be added in the monitoring settings section of the platform. The goal is to connect your cybersecurity team's Telegram accounts to the Axur platform for automated monitoring of the groups in which these accounts are infiltrated, using the resources of Explore.
The Infiltrated Accounts' functionality is available for customers with the Deep & Dark Web product and is exclusive to manager and specialist profiles.
Why connect my infiltrated accounts to the platform?
Cybersecurity teams need to be fast and scalable when investigating malicious actors on the Deep & Dark Web.
Detection and reaction become much easier when everything is managed in one place, automatically. Your team no longer needs to waste time periodically and manually check the infiltrated groups. The Axur platform does the work for you.
What does the company gain from the option of Infiltrated Accounts?
Secure and encrypted integration, read-only;
Easy connection, no codes;
Real-time detection of relevant messages according to customized criteria.
Can the platform send messages through my account?
No.
The goal is to connect customers' Telegram accounts to collect messages from the groups in which these accounts are infiltrated. Additionally, it is possible to disconnect at any time.
What messages are collected?
Only messages from groups are collected; we do not collect messages sent directly.
Who can see the collected messages?
In Explore, the detected messages only appear for the specialist and manager profiles of the team. If a ticket is generated from the message, all team members with access to the Deep & Dark Web area can view it.
Can I connect my personal account to the platform?
No.
The messages from the groups will be available in the Explore database for all users. Only connect your company's accounts.
How to add my Telegram account?
The user must access the Telegram developer portal: https://my.telegram.org/
If the user is redirected to the "Delete Account or Manage Apps" page, they must enter the phone number of the account they want to connect.
The user will receive a confirmation code via Telegram message. This code must be entered in the "Confirmation Code" field, and then the user should click "Sign In."
After signing in, the user will be redirected to a page containing an application form. Fill in the App title and Short name fields using only alphanumeric characters. Do not use spaces or special characters. For example: "Axur123".
Next, select "Other" in the Platform field. Finally, click "Create application".
Once the application has been created, you may close the Telegram tab and continue with the account connection process.
Important
Telegram may prevent application creation in the following situations:
The App title or Short name already exists. These values must be unique. Otherwise, Telegram may return a generic error message. Use a value that is unlikely to have been used before.
The user is connected through a VPN. Telegram may block the registration process when a VPN is detected, resulting in a generic registration error.
Which Codes Are Required to Complete the Connection?
When you enter the phone number, Telegram will send a first code via message. This code may contain letters, numbers, and special characters.
Copy this code and paste it into the "First Confirmation Code" field during the connection process.
After that, Telegram will send a second verification code consisting of five digits.
If the user does not receive this second message, we recommend verifying that the application creation process was completed correctly on Telegram. If everything was done correctly, wait a while and try again later.
If the account has Two-Factor Authentication (2FA) enabled, the user must also enter the Telegram 2FA password in the corresponding authentication screen.
How Can I Find Messages Collected From a Specific Account?
Currently, there is no way to distinguish messages collected by a specific Telegram account. As a workaround, users can search within Explore using the names of groups where the account is infiltrated.
I Tried to Connect an Account, but It Failed. What Could Be Happening?
First, confirm that the account has already generated the API ID and API Hash, as described in Step 1.
If you did not receive one of the Telegram verification codes, wait and try again later.
Before attempting a new connection, check the list of connected accounts to verify whether the account is already listed. If it is present, it must be deleted before attempting a new connection.
If the account does not appear in the connected accounts list (whether active or inactive) and the following error continues to occur:
"Someone has recently tried to add this account. Please try again in a few minutes or add another account."
Wait until the next day and try again. This limitation is imposed by Telegram and usually resolves automatically after a waiting period.
If you have any questions, feel free to reach out at [email protected] 😊