The Brand Catalog is the internal database of brand information used by Infoblox Exposure Management (Axur). It stores official information such as brand names, websites, logos, and other attributes used to provide more standardized and accurate monitoring across the platform. The catalog is also used by Clair, Infoblox Exposure Management's (Axur) proprietary AI technology, to assist in detecting brand impersonation and counterfeit scenarios within the Brand Protection module.
This catalog is not created for a single customer. It is a shared data source maintained internally by Infoblox Exposure Management (Axur), and customers do not have direct access to edit it.
Can I change any information in the catalog?
Yes. If you identify any incorrect information in the catalog entry associated with your Brand asset, you can request a review through Support. This may include information such as:
Logo;
Countries or languages where the brand operates;
Brand name;
Industry segment;
Aliases (alternative names).
How can I request a change?
If you are an Infoblox customer
Contact Infoblox Technical Support:
Phone: +1 888 463 6259
Portal: support.infoblox.com
You will need to register for a support portal account. Once registered, you can use the chatbot and open support cases.
If you are an Axur customer
Contact us by email at [email protected] or request the change through the platform chat.
Important note
Since the Brand Catalog is a shared database maintained by Infoblox Exposure Management (Axur), any approved change updates the catalog entry itself rather than creating a customer-specific version. This ensures that brand information remains consistent and reliable across the entire platform.
If you have any questions, please contact us at [email protected] 😊