In Takedown, we can send notifications either on behalf of Axur as an authorized entity or on behalf of the client, representing them in the notification. If the brand prefers that notifications be sent in its own name (without using Axur as an authorized agent), some account information must be provided so we can integrate the sender into the system.
In this article, we explain how to complete the registration and how it optimizes your results.
How to configure it?
Microsoft Email Provider (Outlook, Office 365, or Microsoft 365)
If your email provider is Microsoft-based, we need the Microsoft 365 admin center to authorize email sending via applications. To do this, simply follow the step-by-step instructions from Microsoft's official documentation, specifically in the section “Use the Microsoft 365 admin center to enable or disable SMTP authentication on specific mailboxes,” summarized below:
Open the Microsoft 365 admin center and go to Users > Active users.
Select the user, and in the drop-down panel that appears, click on Mail.
In the Email Apps section, click on Manage email apps.
Check the authenticated SMTP configuration: unchecked = disabled, checked = enabled.
When finished, click Save Changes.
It is important that the account follows the creation standards, as instructed below:
An exclusive email for Axur's use with the domain of the monitored/responsible brand. For example [email protected].
Provide the password for Axur's access to the email.
After creating the account, go to Monitoring Settings > Takedown > Sender.
Click Add Sender.
Add the created email address.
If you have any questions, feel free to reach out at [email protected] 😊